FAQ

The brand and its craftsmanship:

1. What is ODYKA?

ODYKA is a knitwear brand founded by Olga Dyka, exploring the sculptural possibilities of knitwear through volume, proportion, texture, and technical precision. Each piece reflects a balance between artisanal craftsmanship and a contemporary design language, creating garments that feel distinctive, expressive, and enduring.

2. What makes ODYKA knitwear different?

ODYKA approaches knitwear as a form of textile architecture. Through sculptural silhouettes, dimensional textures, unexpected proportions, and intricate hand-knitting techniques, the brand creates pieces that go beyond conventional knitwear.

3. What is The ODYKA Braid™?

The ODYKA Braid™ is the brand’s proprietary structural knitting signature, developed by Olga Dyka. Designed and woven by the founder, it brings dimensionality, texture, and a distinctive visual identity to the designs. It represents the technical experimentation and craftsmanship at the heart of ODYKA.

4. Where are ODYKA pieces made?

ODYKA pieces are hand-knitted in Colombia and Peru, working with skilled artisans and supporting fair-work practices. Each garment reflects the time, knowledge, and technical skill required to bring its design to life.

5. Does ODYKA produce in limited quantities?

ODYKA produces in limited quantities, reflecting the time, technique, and expertise involved in its knitwear. This approach allows the brand to preserve the integrity of its craft and the distinctive character of each design.

Materials and product care

1. What materials does ODYKA use?

ODYKA works with carefully selected natural fibers, including premium Merino wool and Royal Alpaca, chosen for their tactile qualities, warmth, drape, and ability to hold sculptural forms. Each product page specifies the composition of the individual garment.

2. Will the color be exactly the same in every ODYKA piece?

The yarn-dyeing process is carried out by hand, making each piece uniquely its own. As a result, subtle variations in color and tone may occur between garments of the same style. These natural nuances are an inherent part of the artisanal process and celebrate the individuality and craftsmanship behind every ODYKA creation.

3. How should I care for my ODYKA knitwear?

Knitwear requires thoughtful care to preserve its texture, shape, and structure. Always follow the care instructions on the garment label. Avoid unnecessary washing, excessive friction, and hanging heavy knitwear for extended periods, as these can affect its shape.

4. Can I wash my ODYKA pieces at home?

Care requirements vary according to the fiber composition and knitting technique. Please consult the instructions on your specific garment before washing. For delicate or highly structured pieces, professional cleaning may be the preferred option when indicated on the care label.

5. Is every ODYKA piece exactly the same?

Small variations in texture, color, and finish may occur as a natural result of hand-knitting and artisanal dyeing techniques. These nuances are part of the character of the process and give each piece its own individuality.

6. How should I store my knitwear?

Fold knitwear and store it in a clean, dry place. Avoid hanging, which may stretch under their own weight. Ensure pieces are clean and completely dry before storing them for extended periods.

Orders, shipping and delivery

1. Where does ODYKA ship?

Available shipping destinations and delivery options should be confirmed at checkout. If your destination is not listed, please contact our team to discuss the available options.

2. How much does shipping cost?

Shipping costs depend on the destination and the available delivery method. The applicable cost should be displayed at checkout before your order is completed.

3. How long will it take to receive my order?

Delivery times depend on the destination, shipping method, and availability of the selected piece. Your estimated delivery timeframe should be provided during checkout or in your order confirmation. International shipments may require additional time for customs clearance.

4. Will I receive a tracking number?

Once your order has been dispatched, you should receive a shipping confirmation with tracking information when tracking is available for your chosen delivery method.

5. Will I have to pay customs duties or import taxes?

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable charges and who is responsible for paying them should be clearly communicated before purchase whenever possible.

6. Can I modify or cancel my order after placing it?

Please contact us as soon as possible if you need to modify or cancel an order. We will review your request based on the order’s processing and dispatch status. Changes cannot be guaranteed once an order has entered fulfillment.

Returns, exchanges and payment

1. What is ODYKA’s return policy?

Our return policy outlines the conditions, eligibility, and timeframe for returning a purchase. Please consult the official Refund Policy linked on our website before ordering, as eligibility and procedures may vary according to the circumstances of the purchase and applicable consumer law.

2. Can I exchange a piece for another size or color?

Exchanges are subject to the terms of our exchange policy and the availability of the requested size or color. Contact our team with your order number and the item you would like to exchange so we can advise you on the next steps.

3. How do I request a return or exchange?

Contact our team through the official contact page and provide your order number, the item concerned, and the reason for your request. We will guide you through the applicable process and confirm the relevant conditions.

Sustainability, availability and business inquiries

1. Are ODYKA pieces made to order?

Production and availability depend on the individual style. Some pieces may be available for immediate purchase, while others may have limited availability due to the time and expertise required to create them. The product page should indicate the current availability and any applicable lead time.

2. Will sold-out pieces be restocked?

Restocks depend on the style, materials, and production capacity. Because ODYKA works in limited quantities, not every piece will necessarily return. Contact us or subscribe to our newsletter to receive updates about collections and availability.

3. How can I become an ODYKA retail partner?

We welcome inquiries from retailers who share an appreciation for sculptural design, exceptional knitwear, and artisanal craftsmanship. For wholesale inquiries, please contact shop@odyka.la with information about your store, location, and brand portfolio.

4. How can I contact ODYKA for styling, press or collaborations?

For styling requests, editorial features, press inquiries, or potential collaborations, please reach out through our website’s Contact page. Include a brief introduction and details about your project so the appropriate team can assist you.